What's the objective?
Your task in all of our rooms is to escape within the 60 minute time limit. You will do so by working as a team to unlock keys, crack codes, solve puzzles and follow the course of the game which will all become clear the minute you become TRAPP’D in one of our rooms.
What if we don't escape in time?
Let’s just pray you do!!
How many players can participate?
Each group size can consist of 2-6 players. Unfortunately you can’t play alone as our escape rooms require team work.
How long does the experience last?
All rooms last 60 minutes and we advise arriving 15 – 20 minutes early to check in and run through our safety procedure. We would suggest allowing 1.5 hours for the full experience.
What ages can play?
Suitable for 8+ but we recommend ages of 10 or over. Anyone under the age of 16 will need to be accompanied inside the room by a paying adult.
Some rooms are only suitable for older ages due to the nature of the room
What if I need to get out of the room?
If for any reason you need to be released from the room for an emergency then we have someone watching your every move on camera and you just need to signal them and they will come and let you out. Anyone who leaves a room for any reason will not be allowed to re-enter during that game.
Can I get a refund?
No refunds to be given under any circumstances. This includes if a group books and pays for 6 players but only 5 turn up.
What happens if I'm late?
It is imperative you arrive early, we recommend 15 minutes to be safe. Game doors cannot be opened once the game has begun and you will miss your slot. You will not be refunded if you arrive late.
How much does it cost?
The prices range from £13 – £25 per person depending on group size.
Make sure you like our Facebook page and follow us on Instagram to keep up to date with our latest offers and specials.
Can I take photo's?
Unfortunately we do not permit the use of cameras or mobile phones due to the secrecy of each room. All cameras, phones and valuables must be kept in the lockers provided prior to entering your chosen room.
Photos will be taken at the end by our staff and emailed directly to you.
Are the rooms suitable for wheelchair users?
Please call us before booking as all rooms are different and only a few of them are suitable for wheelchair users.
Do I need to be fit to play Trapp'd?
No, all of our rooms require team work, quick thinking, common sense and above all, initiative. Our rooms require brains not muscle.
Can I buy food and drink?
We have vending machines at all of our sites, selling drinks and snacks. These are all cash only machines.
Do you have parking on site?
Our Corby, Billing Aquadrome and Peterborough branches have onsite parking right outside the door.
If visiting our Northampton branch we advise parking at the St Michaels Multi Storey car park which is a 5 minute walk from us. Post code for your sat nav is NN1 3HR.
If visiting the Wellingborough branch we advise parking at the Jackson’s Lane Car Park, NN8 4LD or Morrisons Car Park.
If visiting the Stockport branch, parking available at the nearby Red Rock multi-storey car park.
If visiting the Leeds branch, free parking on-site.
If visiting the Kettering branch this has off road customer parking at the back of the building
What time can i play trapp’d?
We have slots from 9.30am to 9pm at all of our branches and you can check availability here. We are open six days a week and closed Mondays.
Can I Reschedule?
If your booking is more than 24 hours away then we can reschedule you. Drop us an email to email@example.com.
Where can I check availability?
You can check availability directly via this page of the website. Select the room you’d like to book and then select a date on the calendar. The website will then give you a list of available times.
Can I add more people to my booking?
Providing your player cap isn’t already at 6 people, you can add more people to the booking on the day at the venue. It’s £10 per extra head.
WHAT IS DESTROY’D?
For more information on our DESTROY’D wreck rooms, please click here
How do I book using a gift voucher/promo code?
Select the room/date/time you want to play and enter the code into promo box. Codes can be case sensitive so make sure to enter it correctly as no refunds can be given. If the total isnt refreshed then contact us before proceeding with any payment.
How do I book with Groupon?
6 player vouchers are available only. Can only be used Tuesday to Friday and Sundays. Customers will recieve a code upon purchase, put this into promo box to get discount. Once a code has been used it expires and cannot be used again.
What if I haven’t received my booking confirmation email or photo?
Please check your junk/spam folder, if you cannot find it, please contact us to confirm booking or request photo.
Photos will only be emailed and not shared on social media without permission.